The website wwww.chocolatecordillera.com is owned and operated by the Compañía Nacional de Chocolates S.A.S. If you have a complaint, suggestion, or comment about the website, you can call 018000522121 toll-free (in Colombia).
The purpose of the following Terms and Conditions, as well as any regulations which may be added in the future, is to inform users of the terms and regulations for using the website.
By browsing and using the services on the website, the user is unreservedly accepting all of the site’s Terms and Conditions as stated below.
The personal data that users register on the website is confidential, and the Compañía Nacional de Chocolates S.A.S. may not share this data with third parties nor use the information for any purpose different than that authorized by the user (participating in activities and receiving information on the company’s brands). Personal data will be stored within secure operational environments which are not available to the public.
By providing the Compañía Nacional de Chocolates S.A.S. with personal data, the user is expressly authorizing the company to send all types of communications and advertisement for its products. The aforementioned data may also be used by the Compañía Nacional de Chocolates S.A.S. to answer users’ enquiries, and for statistical information concerning the website, advertisement, marketing, and sales. The aforementioned data will be kept in the server of the Compañía Nacional de Chocolates S.A.S. for storage purposes only.
Any information provided by the user to the website outside the registration form will not be considered confidential and will therefore not be subject to the aforementioned conditions which apply only to data provided through the registration form.
The company may use any ideas, opinions, suggestions, and comments which are sent through the website by users in a spontaneous manner, without having been previously asked to do so by the Compañía Nacional de Chocolates S.A.S. It is therefore understood that said communications are not confidential and are not protected by any regulation pertaining to intellectual or industrial property. Therefore, the sender of such information may not later claim any compensation or participation whatsoever from any commercial or extra-commercial uses the company may give said information.
It is prohibited to publish defamatory, threatening, or otherwise unlawful information on this website. The Compañía Nacional de Chocolates S.A.S. reserves the right to delete any material from the website that is considered inappropriate; this right may be executed at any time.
The availability of the website or its channels of communication do not obligate the Compañía Nacional de Chocolates S.A.S. to ensure said services are active at all times.
The Compañía Nacional de Chocolates S.A.S. will not be responsible in case a user registers false information to access the website, nor will it be responsible for the usage of the website under said false pretenses.
The Compañía Nacional de Chocolates S.A.S. establishes the following prohibitions within its policy for correct use of the website: using the website, its content, technical elements, and applications for legal purposes; violating, destroying, modifying, or using data from a third party without the proper authorization from the data’s owner; using the name of the Compañía Nacional de Chocolates S.A.S. or any of its technological platforms to distribute commercial or unsolicited (spam) emails; using the name of the Compañía Nacional de Chocolates S.A.S. or any of its technological platforms to transmit or distribute pornography, child pornography, racist material, threats of any kind, verbal abuse that infringes the moral integrity of any other person, or any other manifestation that violates current Colombian legislation; uploading files onto the website that might corrupt the information stored by the site, such as but not limited to viruses and worms. It also prohibits users from engaging in any behavior that will or could generate issues such as but not limited to errors, damages, interruptions or suspension of the functioning of the website; trying to access restricted areas and/or impersonating any other user or any third party.
The Compañía Nacional de Chocolates S.A.S. will exert any corresponding legal action required to repair any damages caused.
The Compañía Nacional de Chocolates S.A.S. can expel any user from the website who does not comply with any of the rules mentioned in this document.
Relinquishing data: The Compañía Nacional de Chocolates S.A.S. will not use archived data from its website for any purposes different to those expressed within this document, nor will it relinquish any data to third parties without the previous consent of the owners of said data.
Brands, commercial names, logos, graphics, drawings, designs, or any other images that constitute intellectual or industrial property, and which appear in this website, are protected in the name of the Compañía Nacional de Chocolates S.A.S. according to legal regulations on the matter. Consequently, the elements referred to herein may not be used, modified, copied, reproduced, transmitted, or distributed in any way and through any medium, without previous, express, written authorization from the Compañía Nacional de Chocolates S.A.S.
The protected content as stated in the paragraph above include texts, images, illustrations, drawings, designs, software, music, sounds, photographs, and videos, as well as any other media or methods of broadcasting used to distribute said content.
The Compañía Nacional de Chocolates S.A.S. does not concede any license or authorization to users of the website over its intellectual and industrial property, nor over any other property or right related with its website or the contents within it.
The material and technical components within this website may include errors and present technical failures at any time, thus, users visiting the website are doing so under their own risk and responsibility. Neither the Compañía Nacional de Chocolates S.A.S., nor any third parties involved with the design, administration, or updating of the website, will be held responsible for any damages that users might directly or indirectly suffer as a consequence of accessing the website, its availability, or accessibility. The Compañía Nacional de Chocolates S.A.S. does not guarantee that access to its website will be permanently available and/or that it or its content will be free of errors. It is also not guaranteed that the website will be free of viruses or other harmful components.
Consequently, the Compañía Nacional de Chocolates S.A.S. will also not be held responsible for any direct or indirect damages suffered by the users which might originate in system failures on the website, errors within it, omissions, interruptions, delays in operation or transmission, or failures in connectivity.
This document, and all other information deriving from it, are to be governed by the laws of the Republic of Colombia.
The Compañía Nacional de Chocolates S.A.S. reserves the right to modify the terms and conditions stated in this document at any time, and will afterwards inform its users of any changes made in an announcement on the website itself.
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